Application and repair data

What happens to the application and repair data entered into my Orion application? Where is it stored, who owns it, and is it ever sold?

It’s 100% your data. It is never sold, traded, or exchanged with any other party. Orion may use the data to tailor your software application to your own affiliate’s experience but will never release your data to anyone.

Your software application, databases, and files are stored on a dedicated server based in Washington D.C. (Ashburn V.A. to be exact). This data center is a major communications gateway to Europe and the largest internet peering point in North America. In fact, 70% of the world's internet traffic flows through this particular data center.

If you’re curious below are some specifications on the Ashburn Data Center:

• Equinix DC12 IBX® Data Center
• Equinix DC5 IBX® Data Center
• Equinix DC10 IBX® Data Center
• Building Type: 2-Story, Steel-Framed Building with Precast Concrete
• Floor Type: Slab Floor
• Seismic Design Category: D
• Fire Suppression: Double-Interlocked, Pre-Action (Dry Pipe), VESDA Fire Detection
• Outside 100 Year Floodplain
• Power and Cooling
• Average Power and Cooling Density: 5.0 – 7.0 kVA per Cabinet
• Diverse Power Distribution: 120V/208V and 240V/415V
• UPS Configuration: Block Redundant
• UPS Redundancy: N+1
• Standby Power Configuration: 7 x 3,000 kW Diesel Generators
• Standby Power Redundancy: N+1
• Cooling Configuration: High-Efficiency Indirect Evaporative Cooling (IDEC) Units with Indirect Airside Economizers
• Cooling Redundancy: N+1
• Security
• Physical: Man-Trap Entry
• Human: 24/7 On-Site Security Officers
• Electronic: Biometric Readers, Fiber Vault, CCTV Surveillance with 90-Day Retention, Motion Detection

 Your application and data live on a dedicated Intel Xeon E-2134 server. If you’re curious below are some specifications on your server:

• 4.50GHz Turbo CPU
• 4 Cores and 8 Threads.
• 32GB DDR4
• 2TB SSD
• 10 Gbps uplink port

 Data security and redundancy are a top priority. You can count on the below behind your software and data:

• Cisco ASA 5506 hardware firewall
• Server-level software firewall
• Active DoS protection
• SSL with 2048-bit signatures & 256-bit encryption
• Multiple layered security, including server-level, database, application-level, and user-level security.
• Optional MFA site login
• Encrypted site login
• Daily backups
• cPanel Security Advisor
• Leech Protection
• No index/No follow web presence
• GEO IP monitoring traffic blocking
• Traffic blocking based on IP and country location

Exterior of the Ashburn Data Center


Server corridor in the Ashburn Data Center